Delivery is realised by a forwarding agent/haulier free kerbstone at ground level. The purchaser is responsible for further transportation to upper building floors or into basements.
The delivery duration for our products is between 5 and 30 days. Specification of the delivery duration applies in the case of advance payment as of receipt of payment. Please remember that a bank transfer can take from three to five working days. The prerequisite for adherence to a delivery deadline is in all cases our timely receipt of delivery from our suppliers.
We shall inform you by e-mail or telephone of a possible delivery time within the abovementioned delivery duration and then reach agreement with you on this.
If you have found the desired product, you can add this to the shopping basket by selecting the 'Add to shopping basket' button without any obligation to purchase.
You can view the contents of the shopping basket at any time by clicking the "Show shopping basket" button with no obligation on your part.
You can remove products from the shopping basket again at any time by clicking the "Recycle bin" button.
Click the "Proceed to checkout" button if you wish to purchase the products in the shopping basket. Please enter your data after this. Required fields are marked with an asterisk (*). Registration is offered, but not required. Your data shall be encrypted for transmission. Now select the shipping and payment method. Following entry of your data, please check your entries once again. Clicking the "Buy" button completes the ordering process. The process can be cancelled at any time by closing the browser window. You are provided with additional information such as options for making corrections on individual pages.
Ordering in Switzerland
Shipments from a business to a private person are in all cases liable to customs duty and value added tax for Swiss customers.
Additional customs duties and charges are due in Switzerland (non-EU countries) if the product does not originate in the EU.
No customs duties are levied if the proof of origin verifies that the product is from the EU.
As shipments to Switzerland represent tax-free delivery, invoices are always strictly net and do not contain German value added tax.
Import turnover tax should be paid in cash to the driver on delivery.
Vouchers / Discounts
Please note that only one voucher / discount can be taken into account for each order.